Frequently Asked Questions

Getting & Maintaining Access

How do I get started?

Please see this webpage for access to the QNF.

If you want to use the SEM within Bay 6, please reach out to Jamie Ford and Nicole Bohn for approval. For tools outside of the cleanroom, please reach out to the specific facility director for project approval.

Why am I not able to access NEMO?

The access request form may not be completed.

If you have already filled this out, contact admin@nano.upenn.edu for more information.

Why does my project not show up anymore in NEMO?

Your project may be expired. Contact admin@nano.upenn.edu

What if I have a new project to add to NEMO?

Contact admin@nano.upenn.edu

What if I need to get a new Penncard?

Contact admin@nano.upenn.edu

Using the Cleanroom

What is the dress code?

Due to safety requirements, exposed skin must be limited and clothes should provide sufficient barrier to chemical contact.

• Shirt
  • Must completely cover your shoulders and torso (e.g., a short-sleeved shirt long enough to reach your pants)
    • Not Allowed: Tank tops or spaghetti straps, crop tops, mesh tops
• Pants
  • Must be full-length, completely covering your legs from waist to ankle
    • Not Allowed: Shorts, cropped pants, overly baggy pants, tights, leggings
• Skirts/Dresses
  • Permitted only if acceptable pants are worn underneath and the cleanroom suit can be put on without limiting mobility
• Shoes
  • Must cover all parts of your foot below the ankle (e.g., closed-toe, enclosed heel, covered top of the foot)
    • Not allowed: Crocs, Birkenstocks, sandals, ballet flats
  • Must be able to safely fit and be used underneath the cleanroom boots
    • Not allowed: heels greater than 1 inch, heavy boots

Where do I put my coat, etc while using the cleanroom?

To get a locker, see Barry Derish in Singh 220.

Availability is limited, so if your group's lab is located in Singh or LRSM, please store your items there instead.

What if I forgot to badge out?

If you are still in the building, go to the gowning room and badge out. Otherwise, email QNF staff and ask to be logged out.

If you need to correct the billing, in NEMO go to Requests -> Adjustment Requests and select the New Request button.

Tool Access

How do I get approval for a new process on a tool?

Contact the tool owner. If the process involves multiple tools, consider scheduling an appointment at the Open Forum.

How do I find the tool owner?

Refer to the QNF Equipment Owner Matrix , or check the Tool Control>Details page for the tool.

How do I get training on a tool?

In NEMO, go to Training to submit a request.

How do I figure out if the a tool is operational?

In NEMO, go to Status Dashboard/Tool Status & Usage, or check the Tool Control page for the tool.

Why did I lose access to a tool and how do I get it back?

If you lost access to a tool, it means your qualification either expired or was revoked. Contact the tool owner for assistance.

Safety

What if I find a situation that seems unsafe?

In NEMO, click on the Safety icon and follow the instructions.

Other

How do acknowledge the Singh Center in my publications?

Since this Singh Center is an NNCI member (Grant NNCI-1542153), you may use this text:

"This work was performed at the Singh Center for Nanotechnology at the University of Pennsylvania, a member of the National Nanotechnology Coordinated Infrastructure (NNCI) network, which is supported by the National Science Foundation (Grant NNCI-1542153)."