Difference between revisions of "Frequently Asked Questions"

Revision as of 16:42, 9 July 2024

Getting & Maintaining Access

How do I get started?

Please see this webpage for access to the QNF: https://wiki.nano.upenn.edu/wiki/index.php?title=Join You may not need to complete items 1 and 2. Check with your advisor or your supervisor.

If you want to use the SEM within Bay 6, please reach out to Jamie Ford and Nicole Bohn for approval. For tools outside of the cleanroom, please reach out to the specific facility director for project approval.

Why am I not able to access NEMO?

The access request form may not be completed.

If you have already filled this out, contact admin@nano.upenn.edu for more information.

Why does my project not show up anymore in NEMO?

Your project may be expired. Contact admin@nano.upenn.edu

What if I have a new project to add to NEMO?

Contact admin@nano.upenn.edu

What if I need to get a new Penncard?

Contact admin@nano.upenn.edu

Using the Cleanroom

What is the dress code?

Due to safety requirements, exposed skin must be limited and clothes should provide sufficient barrier to chemical contact.

Shirt
- Must completely cover your shoulders and torso (e.g., a short-sleeved shirt long enough to reach your pants)
  - Not Allowed: Tank tops or spaghetti straps, crop tops, mesh tops
Pants
- Must be full-length, completely covering your legs from waist to ankle
  - Not Allowed: Shorts, cropped pants, overly baggy pants, tights, leggings
Skirts/Dresses
- Permitted only if acceptable pants are worn underneath and the cleanroom suit can be put on without limiting mobility
Shoes
- Must cover all parts of your foot below the ankle (e.g., closed-toe, enclosed heel, covered top of the foot)
  - Not allowed: Crocs, Birkenstocks, sandals, ballet flats
- Must be able to safely fit and be used underneath the cleanroom boots
  - Not allowed: heels greater than 1 inch, heavy boots

Where do I put my coat, etc while using the cleanroom?

To get a locker, see Barry Derish in Singh 220.

Availability is limited, so if your group's lab is located in Singh or LRSM, please store your items there instead.

What if I forgot to badge out?

If you are still in the building, go to the gowning room and badge out. Otherwise, email QNF staff and ask to be logged out.

If you need to correct the billing, in NEMO go to Requests -> Adjustment Requests and select the New Request button.

Tool Access

How do I figure out if the a tool is operational?

In NEMO, go to Status Dashboard/Tool Status & Usage, or check the Tool Control page for the tool.

Why did I lose access to a tool and how do I get it back?

If you lost access to a tool, it means your qualification either expired or was revoked. Contact the tool owner for assistance.

Safety

What if I find a situation that seems unsafe?

In NEMO, click on the Safety icon and follow the instructions.

@@ Line 1: / Line 1: @@
-=== How do I get access to use QNF? ===
+===Getting & Maintaining Access===
-Please see this webpage for access to QNF:  https://wiki.nano.upenn.edu/wiki/index.php?title=Join
+===== How do I get started? =====
+Please see this webpage for access to the QNF:  https://wiki.nano.upenn.edu/wiki/index.php?title=Join
+You may not need to complete items 1 and 2. Check with your advisor or your supervisor.
-You may not need to complete items 1 and 2. Check with your advisor or your supervisor.
+If you want to use the SEM within Bay 6, please reach out to Jamie Ford and Nicole Bohn for approval.
+For tools outside of the cleanroom, please reach out to the specific facility director for project approval.
+===== Why am I not able to access NEMO? =====
+The access request form may not be completed.
-=== Why am I not able to access NEMO? ===
+If you have already filled this out, contact admin@nano.upenn.edu for more information.
-Some of the documentation may not be completed. Contact admin@nano.upenn.edu
-=== Why does my project not show up anymore in NEMO? ===
+===== Why does my project not show up anymore in NEMO? =====
 Your project may be expired. Contact admin@nano.upenn.edu
-=== What if I have a new project to add to NEMO? ===
+===== What if I have a new project to add to NEMO? =====
 Contact admin@nano.upenn.edu
-=== What if I need to get a new Penncard? ===
+===== What if I need to get a new Penncard? =====
 Contact admin@nano.upenn.edu
-=== What if I forgot to logout of the cleanroom? ===
+===Using the Cleanroom===
-First, you must log out of the facility. If you are still in the building, go to the gowning room and badge out. Otherwise, email QNF staff and ask to be logged out.
+===== What is the dress code? =====
+Due to safety requirements, exposed skin must be limited and clothes should provide sufficient barrier to chemical contact.
+* Shirt
+** Must completely cover your shoulders and torso (e.g., a short-sleeved shirt long enough to reach your pants)
+*** Not Allowed: Tank tops or spaghetti straps, crop tops, mesh tops
+* Pants
+** Must be full-length, completely covering your legs from waist to ankle
+*** Not Allowed: Shorts, cropped pants, overly baggy pants, tights, leggings
+*Skirts/Dresses
+** Permitted only if acceptable pants are worn underneath and the cleanroom suit can be put on without limiting mobility
+* Shoes
+** Must cover all parts of your foot below the ankle (e.g., closed-toe, enclosed heel, covered top of the foot)
+*** Not allowed: Crocs, Birkenstocks, sandals, ballet flats
+** Must be able to safely fit and be used underneath the cleanroom boots
+*** Not allowed: heels greater than 1 inch, heavy boots
+===== Where do I put my coat, etc while using the cleanroom?=====
+To get a locker, see Barry Derish in Singh 220.
+Availability is limited, so if your group's lab is located in Singh or LRSM, please store your items there instead.
+===== What if I forgot to badge out? =====
+If you are still in the building, go to the gowning room and badge out. Otherwise, email QNF staff and ask to be logged out.
 If you need to correct the billing, in NEMO go to Requests -> Adjustment Requests and select the New Request button.
-=== Where do I put my coat, etc while using the cleanroom?===
+===Tool Access===
-To get a locker, see Barry Derish in Singh 220. <br>
-Availability is limited, so if your group's lab is located in Singh, please store your items there instead.
-=== How do I figure out if the a tool is operational? ===
+===== How do I figure out if the a tool is operational? =====
 In NEMO, go to Status Dashboard/Tool Status & Usage, or check the Tool Control page for the tool.
-=== Why did I lose access to a tool and how do I get it back? ===
+===== Why did I lose access to a tool and how do I get it back? =====
-If you lost access to a tool, it means you have not accessed the tool through NEMO in more than 6 months. In most cases, in order to regain access, you will need to be retrained by a member of Staff. Contact the tool owner for assistance.
+If you lost access to a tool, it means your qualification either expired or was revoked. Contact the tool owner for assistance.
-=== What if I find a situation that seems unsafe? ===
+===Safety===
+===== What if I find a situation that seems unsafe? =====
 In NEMO, click on the Safety icon and follow the instructions.
-=== What is the dress code for entering the cleanroom? ===
-* Shirt
-** Your shirt must be at least a short-sleeved shirt long enough to reach your pants.
-** Not Allowed: Tank tops, halter tops, and spaghetti strap tops.
-* Pants
-** Pants must be full-length, from waist to ankle.
-** Not Allowed: Shorts, cropped pants, overly baggy pants, tights, skirts, or dresses.
-* Shoes
-** Shoes must be closed-toe shoes that fully enclose the heel and cover the top of the foot.
-** Not allowed: heels greater than 1 inch, heavy boots, shoes that leave any area of the foot exposed below the ankle.