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Overview

NEMO is an online equipment management system for multi-user facilities. NEMO is the centralized location for all Singh Center for Nanotechnology reservations and access. In NEMO, users can request training, reserve and log in to tools, request adjustments, report problems, and more. This page will introduce users to NEMO and provide a centralized location for all NEMO questions and information.

Quick Links (login required)

Getting Started

Requesting Access

A New User Access Request Form must be submitted to use the Singh Center facilities.
The form may take a few days to process, pending signatures from your PI and Grants Manager.
Send any questions about access request forms to admin@nano.upenn.edu
A NEMO account will be created after the form is processed.
NEMO logins are associated with a PennKey.

First Login

After account creation, go to nemo.nano.upenn.edu and log in with your PennKey credentials.
Click on the Rules Tutorial banner at the top of the page and complete it. Failure to complete the rules tutorial will prevent other actions such as making reservations and logging in to tools.

Trainings

There are two types of trainings: open and closed.

Open trainings tend to be for small groups and are more regularly scheduled. Registration for these trainings can be found on specific tool calendars or on the training dashboard under Upcoming Training Sessions. If you are unavailable for an open training for a specific tool you need, you may request training from the calendar, requests page, or My Training Requests of the training dashboard. Look for a button that says "New Training Request."
Most tools have closed trainings, which are scheduled individually (or for small groups with similar specimens.) If you cannot find an open training for the tool you need, request a training from the calendar, requests page, or My Training Requests of the training dashboard. Look for a button that says "New Training Request."
If you are uncertain, contact the responsible staff for a given tool. Tool managers are listed under the Details tab of the Tool Control page for a given tool, or on the tool's wiki page.

Staff will contact you to coordinate closed trainings and ask any other relevant details about your project. In some cases, staff will recommend a different tool than the one requested.
Please be aware that some tools require multiple training sessions.
After successful completion of training, you will be qualified on a tool and be able to make reservations and log in to tools (assuming the Rules Tutorial has been completed.)

The Training page (training dashboard) has multiple tabs to organize training tasks.

My training requests displays trainings made in response to requests and any pending requests.
Training history shows past training related events (a log of past sessions, requests, invitations, etc.)
Upcoming training sessions displays all upcoming training sessions, including those made not in response to requests.

Reservations

After completing initial NEMO onboarding (account creation, rules tutorial, tool training,) users may create reservations in the Calendar. Most tools require reservations to use. Make reservations by clicking and dragging in the Calendar for a selected tool. Some tools have limits on the amount of time that can be reserved for a session. Please respect these limits and contact staff if you need a longer session.

Reservations may be edited or canceled by selecting the reservation from the calendar.
If you need to cancel a reservation, please do so as soon as possible so the time is available for other users.
Use the Personal Schedule checkbox to see all of your reservations or overlay your schedule on another tool calendar.
Use the individual tool checkboxes to display multiple tool calendars simultaneously.

Some tools are used more heavily than others. See the Preferences section for instructions on how to receive alerts when reservations are canceled or tool time becomes available.

Tool Control

Most tools are interlocked so some part of the system will not be operational if the user is not logged in through NEMO. The tool control page is where users can sign in or out of tools.

If you have multiple projects associated with your account, select a project then the start button.
At the end of a session, remember to return to tool control to log out of the tool.
If somebody else is still logged in, you may "take over" control from that user as long as it is during your reservation.
- Please be courteous to other users.

The Tool Control page is also the best place to:

See reported problems or comments from staff or other users on the Summary tab.
See staff contact information, tool managers, and the tool comment or problem history on the Details tab.
Report problems on the Report a problem tab.
- Please use this to report problems on equipment (e.g. computer problems, hardware problems.) Reporting here sends an email alert to responsible staff and users signed up to receive problem reports.
Post comments on the Post a Comment tab.

Using Kiosks

Kiosks are currently only available in the cleanroom to access tools. To use a kiosk to log in:

Tap your PennCard on the card reader.
Navigate to the desired tool from the list (starting with the tool group.)
Click the green "Start Using" button.
Return to the kiosk when finished, tap your card again, and select the red "Stop Using" button to end the session.

Stockroom

Users may place orders for common supplies from the stockroom via NEMO.

Go to the stockroom menu
Select the project for billing
Search for a stockroom item and click "Add to Order"
Enter the amount to order and click the second "Add to Order" button
Click "Order" to submit the order.
QNF staff will fulfill the order and place items in the designated amber box, chemical passthrough, or other area as coordinated.

NEMO Help

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